For patients

Cancer is a complex disease, and for many patients, the cancer journey is just as complex, often requiring multiple doctor visits, treatments, medications, follow-ups and other logistical details to navigate. At City of Hope, we know you have a lot to keep track of—from appointments to test results, bills toprescriptions. That’s why we offer multiple ways to help you manage your schedules andtreatment plans, striving to make it easy for you to reach the people you need. Before, during and after treatment, scheduling an appointment is often just a phone call away. And with your myCTCA patient portal, getting information and managing schedules is at your fingertips. This is all part of our commitment to treating our patients like we’d want our own families to be treated.

How to contact us


Patient portal:The myCTCA patient portal is a web-based tool designed to allow you to access your medical records, lab results, prescriptions and more. With the portal, you also can read doctor bios, get information about your cancer type, manage appointments and pay bills.

Learn more about the patient portal


Scheduling:Keeping to treatment and consultation schedules is one of the most important aspects of the cancer journey. At City of Hope, we try to make it as easy as possible for you to manage your appointments. That’s why we work with you to tailor your schedules to your needs and treatment goals.

Learn more about scheduling


Hospital information:At City of Hope, we know how important it is for you to reach the right people with questions or concerns about treatments or services. Many of our services and departments can be reached directly, and, if not, the operators at our hospitals’ main switchboards are trained to connect you and your families and caregivers to the right number whenever possible.

Get key contact information for our hospitals

Still not finding the right person or department?Contact us by email.

If you need emergency medical assistance, dial 911.

  • Cancer Treatment Centers of America®(CTCA) is now City of Hope®, joining forces to expand patient access to personalized, comprehensive cancer care.

Available 24/7

Experiencing symptoms that concern you?

Click to call Chat online now
Have questions about cancer?

Just ask Alexa. Find voice-activated answers to 800+ questions on 40+ cancer types.

Learn How